Welcome to Visionary Creation Studios!
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms carefully before purchasing from our store. If you do not agree, you must not exit our site.
1. Acceptance of Terms
By using the Visionary Creation Studios website and purchasing our products, you accept and agree to these Terms and our Privacy Policy. If you disagree with any part of the Terms, please refrain from using our Site.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The updated terms will be posted on this page, and continued use of the Site constitutes acceptance of the revised Terms.
3. Use of the Site
- Eligibility: You must be at least 18 years old, or have parental/guardian consent, to purchase from our Site.
- Accuracy of Information: You agree to provide accurate, complete, and up-to-date information when placing an order.
4. Products and Pricing
- Product Descriptions: We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content on our Site are entirely error-free or accurate.
- Pricing: All prices are listed in GBP (£) unless otherwise stated. Prices are subject to change without prior notice.
- Availability: We reserve the right to limit quantities, discontinue products, or reject orders at our sole discretion.
5. Orders and Payments
- Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order for any reason.
- Payment: We accept debit cards, credit cards, Apple Pay, Google Pay Afterpay & Klarna. Payment must be completed at checkout.
- Order Confirmation: You will receive a confirmation email upon placing an order. If you do not receive confirmation, please contact us at
6. Shipping and Delivery
- Shipping Policy: Orders are processed within 3-5 business days. Shipping times may vary depending on your location and selected shipping method.
- Shipping Costs: Shipping costs are calculated at checkout and may vary by location and product.
- Delivery Issues: We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
7. Returns and Refunds
- Return Policy: We accept returns or exchanges within 7 days of purchase. Items must be unused, in original condition, and include proof of purchase.
- Refunds: Refunds will be issued to the original payment method. Shipping costs are non-refundable.
- Exclusions: Custom or personalized items are not eligible for return or refund unless defective.
For return requests, please contact us at
8. Intellectual Property
All content on our Site, including text, images, logos, and designs, is the property of Visionary Creation Studios and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
9. Limitation of Liability
Visionary Creation Studios is not responsible for any indirect, incidental, or consequential losses resulting from the use of our Site or products, including but not limited to errors in pricing, delays in delivery, or defective merchandise.
Return Policy
We accept returns within 7 days of receiving your order. To qualify for a return:
- Condition of Items: The item must be unused, in its original condition, and include all packaging materials.
- Packaging: Items must be securely repacked in the original box or equivalent protective packaging to prevent damage during return shipping.
- Shipping Responsibility: The cost of return shipping is the responsibility of the customer unless the item is defective or an error was made on our part.
- Return Label: To request a return label, please contact us at help@visionarycreationstudios.com, providing your name and order number.
For assistance or additional questions, feel free to reach out to us at help@visionarycreationstudios.com. We’re happy to help!
10. Legal Compliance
These Terms and any disputes or issues arising from them are governed by the laws of England and Wales. If a dispute cannot be resolved amicably, it may be referred to the appropriate UK courts.
11. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Email:
Thank you for shopping with Visionary Creation Studios!